Quick Links
General
Shipping
I am in Europe. Can I have very fast shipping?
If you need your order very fast, please select the DHL Air shipping method at checkout. This can be as fast as 1-2 days to many European destinations.
Must I sign for my parcel?
Not necessarily. For many countries (including the UK, USA, Canada, Australia) DHL offers an On Demand Delivery service where, among other options, you can arrange to receive your parcel without a signature, at your own risk. You can take advantage of this by clicking on a link in your tracking email.
Can I visit your shop?
If you wish to visit it is strictly by appointment - please email tom@classicalfa.com to make an appointment. If you are a UK customer and wish to collect an order personally - please order online, type Click-Collect into the coupon code box at checkout and enter the time and date that you wish to collect into the Order Instructions/Comments section.
Do you sell parts for the 916 or Alfasud?
Sorry, no, at the moment we don't stock parts for those models. However, we regularly add new models to our range so we may look at the 916 and Alfasud in future.
Returns
I wish to return a part to you. What should I do?
Please return it to us within 30 days of receipt and include the returns form which you can download below.
If you wish to return a part to us more than 30 days from receipt, please email us first (info@classicalfa.com) as such returns are at our discretion.
For information about handling / re-stocking charges please see our Terms & Conditions
Warranty/Guarantee
What guarantee is there on your products?
All new products have a years guarantee. For items under 1 month, we offer a no question money back guarantee. For items for over 1 month we reserve the right to request the item back from repair or replacment.
Payment
Can I pay by bank transfer?
Yes. PLease use the payment method QUOTATION as a payment method at checkout and write a note in the COMMENTS box at checkout asking to pay by bank transfer. We will contact you with a quotation and our bank details. Please note that this is a much slower way of paying for an order than credit card or Paypal because we have to wait for the transfer to arrive before we can ship and this can take up to a week.
Can I pay in US Dollars/Aus Dollars?
Sorry, no. We always bill in GB Pounds. But almost all credit cards will allow you to pay in GBP. You can see the Dollar/AUD/JPY equivalent by using the currency function on our homepage.
Can I pay cash-on-delivery?
Sorry, no.
Taxes
UK
The website prices do not include VAT. VAT at 20% will be added at checkout.
USA
We will not add UK tax to your order. Due to changes introduced in August 2025 by President Trump, all orders will incur duties and taxes. DHL will contact you whilst your order is in transit requesting payment.
Australia
We will not add UK tax to your order. We will add Australian GST at 10% at checkout.
If your order is under $1000AUD, you will not pay any additional costs when the goods arrive.
If your order is over 1000 AUD or you have an ABN number, we will refund the GST before shipping for orders of any value but you will be charged taxes by Australian Customs upon import.
New Zealand
We will not add UK tax to your order. We will add NZ GST at 15% at checkout.
If your order is under $1000NZD, you will not pay any additional costs when the goods arrive.
If your order is over 1000 NZD or you have an IRD number, we will refund the GST before shipping for orders of any value but you will be charged taxes by New Zealand Customs upon import.
Norway
We will not add UK tax to your order. For most non-business orders, we will add Norwegian VAT at 25% at checkout . In that case, you will not be charged further taxes upon import.
For business orders and for any orders where any single item costs more than 2500 NOK, we will refund the VAT before shipping. VAT will be charged upon import by Norwegian Customs.
European Union (excluding Germany)
We will not add UK tax to your order. For most non-business orders, we will charge a 26% surcharge to cover VAT and import duty so that DHL can clear your order through customs. The price you pay at checkout is the final price and you will not be charged further taxes upon import.
If you are ordering for a business with an EU VAT number, it is better to pay the VAT to DHL upon import. Please use the payment method QUOTATION and we will remove all the taxes from your order. You will pay the VAT and import duty to DHL upon import and will be able to reclaim these taxes from your government. Note, you will not be able to reclaim DHL’s handling charge.
Incoterms: For non-business orders, your order will be sent DTP (delivered taxes paid) under DAP incoterms with you as the importer of record. Business orders (B2B) are sent with DAP incoterms with you as the importer of record.
All other countries
We will not add UK tax to your order. You may be charged taxes by DHL upon import to your country.